A support worker is responsible for helping people with disabilities supported under NDIS, with a range of daily person-centred tasks based on the individual needs and choices of the participant and their families. Services will promote independence and inclusion. These include personal hygiene facilitation, mobility support, shopping tasks, food preparation, housework tasks, budgeting, and the coordination of social events.

 

Responsibilities and Duties:

• Ensure the service provision is in line with the NDIS practice standards and NDIS Code of conduct.

 • Using client assessments, allied health and clinical recommendations to ensure participants are receiving care that supports their individual needs. • Participate in the development, implementation and evaluation of services and programs that meet the participants needs.

 • Ensure the provided service is directed by the participants individual needs and is in line with current protocols or individual Care plans from Bethel Disability Services or other services.

 • Maintaining professional relationships with families and carers that acknowledge their needs and facilitate their input as part of the participants support team.

 • Meet compliance with all relevant legislation and service delivery standards. • Practice compliance with Bethel Disability Services policy and procedures and relevant work instructions.

 • Deliver consumer directed care with an enablement approach. (do with, not for) 

• Ensure each Participant receives safe and effective services and supports for daily living that are culturally safe and meet the participants needs, goals and preferences and optimises their independence, health, wellbeing, and quality of life.

• Provide personal care including prompting and full assist where necessary, for showering and all aspects of personal hygiene care.

 • Provide mobility support as directed by allied health, to ensure the safe transfer and mobility of participants.

 • Support participants with skill building in domestic duties to maintain their home and gardens.

 • Support participants with meal planning, grocery shopping and meal preparations.

 • Encourage inclusion in community events including mainstream events. • Where possible upskill and encourage independence with Travel training. • Support to maintain meaningful employment when identified and implemented by the participant or their Coordinator of supports.

 • Ensure participant records and progress notes are completed thoroughly on every shift.

 • Support participants with developing their budgets so they can work towards identified goals.

 • Prompt and monitor safe medication administration.

 • As a keyworker, support staff are required to have thorough knowledge of an individual participant, to regularly review that participant documents to ensure they are up to date and support the person to appointments. Staff/Team 

• Arrive 15mins early to shift to receive comprehensive handovers for your colleagues before your shift starts. Or arrive on time for your community access shifts. 

• Participate in training to assist the team to maintain optimum service delivery for participants.

 • Actively contribute to a team environment through participation in regular team meetings and planning processes, provide support to others when required.

 • Participate in support and supervision and performance meetings as directed.

 • Develop and maintain a positive team environment.

 • Communicate with the Team Leaders to ensure a consistent and seamless approach to service provision. Work Health and safety

 • Ensure all manual handling, infection control, medication administration and other safe working procedures are always followed.

 • Report all injuries, hazards, and incidents to a Team Leader promptly on the appropriate form.

 • Carry out all duties with diligence and due care for personal safety and the safety of others.