FAQs

The backgrounds, experiences, and skill sets of our workers are diverse.

We feel that there shouldn't be a set procedure for finding candidates or offering assistance when helping an individual.

It is preferable to have at least a diploma in the relevant discipline. But after providing years of support to individuals, we've had excellent results with employees of diverse backgrounds, skill levels, and certifications. They exactly fit your wants and interests, which is how this happens.

You or the person you are submitting a referral for must be an NDIS participant in order to make a reference to Bethel Disability Services. Just complete our online form for referrals.

Any kind of referral is accepted. This covers referrals made directly by a participant in addition to those from agencies and carers.

Every employee of Bethel Disability Services has undergone extensive screening, which includes a number of background checks and reference checks. Each employee is trustworthy, dependable, and well-trained. Every employee also has a photo ID from Bethel Disability Services that includes their name, photograph, and office contact information.

When there is an incident or when support staff worries about a customer's safety, they must notify coordinators. The following are some instances in which a staff member might need to get in touch with the office:

• Accidents
• Serious incidents
• Complaints or unfavorable comments
• Concern for the health of the client
• Clinical issues, like prescription problems

To request consent before making changes to previously established service activities.

Any services we provide to you that coincide with a public holiday will be discussed with you. Please let us know if you would like your service to be relocated to a different day.

In certain cases, there is a cancellation fee. If you need to cancel your service, please try to give us at least 24 hours' notice. A cancellation fee can apply if you need to cancel within 24 hours.

Your employee will be pleased to help if the additional task can be performed safely and in the allotted time for the service. If you have any questions, please contact our office as some programmes are limited.